Critical Incident Technique
A methodology of task analysis that determines the tasks to be included in the instruction. Experts identify the critical job incidents and their products. Incidents are edited for redundancy, grouped into similar tasks, and then classified as positive or negative incidents. The incidents are summarized and then validated by the experts for completeness. This is a useful means for obtaining a list of relevant, real-world tasks to be included in the instruction.
Critical Incident Technique
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