Four Areas of Resistance that Human Resource Development Consultants May Face
To overcome resistance, the consultant should engage the client in conversations to gain commitment from the client. In this manner, the consultant collaborates with the client in developing the action plan. The consultant should also be aware of the client’s body language for clues about the resistance. Areas of resistance should be acknowledged by the consultant rather than ignored. After identifying areas of resistance, the consultant should remain silent to allow the client to focus the discussion on problems and action.