HR professionals in an organization handle all employee-related matters. Such tasks include hiring, training, remunerating, and firing. They are also responsible for directing and coordinating administrative functions. These responsibilities might seem a lot already. However, a careful examination will reveal that HR handles a lot more. In the end, it all depends on the company and its expectations from this employee.
The human resources department is, therefore, crucial in a company. The individuals selected for this positions need to be best suited for the job. They should lean towards the right HR personality types to succeed in their chosen career. This article outlines some of the top HR personality types that companies are currently hunting.
1. People’s Person
Most HR personality types are extroverted, and this particular one is no exception. As an HR professional, you should focus more on the outer world than their inner world. You should be all about people since most, if not all, of your responsibilities will almost always require you to interact with others on a personal level. It will require exceptional people skills and a genuine interest and passion for working with other people and forging new relationships.
Employees will usually turn to human resources when they are having issues with their colleagues. Sometimes, they want to discuss highly sensitive issues like their pay, benefits or personal challenges they might be experiencing at work. They are less likely to feel comfortable talking and confiding in you if they feel you’re not trustworthy. They need to be certain that they can speak to you in confidence before trusting you with such information.
3. Problem Solver
Conflict is bound to emerge in the workplace. The HR will be required to step up and solve these disputes. At the same time, there will be other challenges present in the organization. You should not only have the know-how to be able to deal with such problems as and when they come up. You should also be able to think outside the box. This implies you coming up with unique solutions to the unique challenges that will pop up now and then.
4. Excellent Communicator
It is one of the HR personality types that you won’t survive without as an HR professional in a company. Many people will come to you with their problems; you must know how to communicate effectively. Knowing how to listen is a big part of communication.
Being able to listen and actually hear and understand what the other person is saying is a real skill. Although most of the communication is verbal, written communication is also crucial. You should adopt a friendly yet professional approach for both.
An HR professional should be well organized. You should be able to complete tasks efficiently and have excellent time management skills. You will be juggling and balancing different tasks on a daily basis. These challenges can be hiring, firing or handling arising disputes.
As a result, excellent multi-tasking skills will come in handy. You should also be good at managing deadlines. If you can’t handle your own affairs, you may have a hard time controlling and organizing other people. Remember, you have other people’s careers in your hands.
Employees will go to an HR professional when they’re looking for answers and leadership. You will be called upon constantly to offer your expert advice on issues spanning across different fields due to the nature of your job. You must, therefore, have the confidence to lead when the time comes. Being in a management position should just not be a means to an end. You must have a genuine passion for being a team leader.
You will be called upon as a mediator to solve disputes among employees on various issues. You must remain neutral all the time. Your personal opinion should not tramp over facts whenever you’re making decisions. That is your emotions should not get in the way. If indeed you realize there’s a conflict of interest and your fear that you may not be impartial and objective, you should recuse yourself and let someone else handle the dispute.
An excellent HR professional should emotionally and intellectually identify with the thoughts, feelings, and attitudes of employees. You should be able to connect and respond to other people’s needs and values. An HR employee will meet and interact with people from all walks of life. You will play a significant role in the advancement or stagnation of their careers. Therefore, you should be able to empathize. Having empathy means you will be able to look out for employees.
9. Can Handle Grey Areas
Not everything will be black and white. In fact, you will deal with a lot of grey areas in your line of work; you should have the stomach for it. Employees will come to you with sensitive issues such as gender discrimination and sexual harassment.
You shouldn’t feel uncomfortable or shy away from addressing such issues. Instead, you should tackle them head-on. Knowing how to deal with such matters is imperative for any HR professional.
Among human resources qualifications that companies require might be a good grasp of technology. There are video conference calls, shared digital workspaces, instant messaging services, virtual hubs, and many other technological innovations. These novel concepts are shaping our work in the 21st century.
A good HR professional should be conversant with all the latest technological advancements. That’s because technology has invaded not only the office but also the HR space in particular. For example, there is employee engagement software to assist in recognition, reviewing employees, setting goals, and conducting surveys.
Of course, human resources is more than possessing the HR personality types discussed above. It’s about being passionate about the job. It’s also about being ready to invest in the future of the company. These traits have a significant role to play in ensuring that you succeed at what you do.
If you’re looking to advance your career in human resources, you should confirm whether you are any of the HR personality types listed above. The list is not in any way exhaustive. There are, indeed, many other qualities that make an excellent HR professional. On the other hand, these are some of the most critical traits to have.