In terms of learning in the workplace, the focus in on performance. Informal learning needs to be recognized and fostered by organizations. This may be accomplished through mentoring, coaching, or consulting subject-matter experts. Technology can also be used to facilitate the informal transfer of knowledge by including virtual-learning support groups, instant messaging, expert networks, and mentor and coaching networks. The goal would be to create a marriage in which formal learning events and the serendipitous learning moments are given equal value.